How can we help you?
Find concepts, paths and answers to use the platform with confidence.
Start with a short tour
If you are arriving for the first time, follow this route to have an account, profile, sports context and reading of results.
A clear guide to understanding Smartdomino from the general idea to its actual processes
The reading begins why Smartdomino is, continues with the functional map of what exists and moves to the process map, where each tour explains the responsibilities of players, organizations and administrators.
What is Smartdomino?
Discover the vision, mission and principles that connect identity, competition and community at Smartdomino.
The domino house
Our vision of a digital home where each match preserves its history and each person finds community, recognition and new opportunities.
Account, profile, memberships and permissions
This is one of the most important points of the platform because it clarifies how a person enters, from what identity they participate and what they can do within it.
Common platform interface
Smartdomino tries to make the entire platform feel like the same workspace.
Public interface and discovery
The public interface is Smartdomino's discovery gateway.
Help Center and Contextual Help
The Help Center is the editorial layer of Smartdomino.
Support and requests
Support turns a particular problem, suggestion or opinion into a private and traceable request.
Platform administrative console
The administrative console is the private space from which an authorized account maintains global Smartdomino settings.
Organizations and hierarchies
Smartdomino doesn't just think about individuals. The platform also includes clubs, associations, federations and other institutional figures.
Community, sharing and notifications
The community is the layer that prevents the platform from being just a record of results.
Tournaments, rounds and sessions
The tournament is a complete competitive event and the round is an internal stage of its execution. Independent sessions are documented separately because they are another type of event.
Independent sessions
Independent sessions are the light version of the competitive block.
Matches
The match is the unit where the result really occurs. It can live within a tournament or a standalone session.
Ranking, ELO, statistics and indicators
Understand how validated matches from finished events become player statistics and ranking positions.
Circuits
A circuit is a top layer that groups related tournaments together and allows them to be read as a series, season, or competitive tour.
Understand timing and automations
Understand how timing, switches, and reviews turn tournament planning into a predictable sequence.
Understand fouls and penalties
It understands the disciplinary reading of a match, its levels of detail and its relationship with sports interpretation.
Introduction to the process map
From here the manual changes the question. The functional map answered what each thing is; This map answers how the real flows are traveled.
Complete tours by actor
These routes are part of the process map. They reorder the same tasks from the point of view of the person who executes them.
Access, account and profile
This process explains how a person enters the platform, how they go from account to profile and from what real identity they begin to operate.
Active profile and scope of actions
Understand why navigation and permissions change based on the selected identity.
Link with organizations
This process explains how an identity is related to an organization and how that relationship goes from a simple visible reference to a real belonging.
Navigate and return to context
This process focuses on how the experience changes depending on the identity with which the person enters.
Explore and move to the authenticated experience
This process explains how a visitor discovers public activity and when they must log in or create an account to participate.
Use lists, filters and views
In this section the idea is no longer just to understand the interface, but to use it well.
Find help for a task or screen
This process uses the three surfaces described in Help Center and Contextual Help.
Create and track a support request
Support handles particular cases. Their standings, statuses, and privacy rules are explained in Support and Requests.
Manage the platform from the console
This process describes the overall maintenance of Smartdomino.
Publish, share and follow activity
This part is better understood when you separate three actions: publish, share and notify.
Create and operate tournaments and rounds
Here the manual develops the tournament as a complete event: setup, participants, rounds and execution.
Post, requests and participant invitations
Add participants to a tournament through requests, invitations, and explicit decisions.
Round Settings
Define blocks, order, crossovers, times and rules before generating the rounds.
Tournament timings and automations
Configure duration and automatic actions, understanding their effect on rounds and matches.
Templates and round blocks
Save entire setups, compress repeat rounds, and reload them when creating another tournament.
Absences and confirmation of attendance
Manage availability, absences and the decision to continue or restart a round.
Fouls, penalties and sporting effect
Understand how configured penalties can affect points and results.
Create and operate independent sessions
Sessions are light but complete events, independent of tournaments, rounds and circuits.
Register and manage matches
The match does not belong only to the tournament or only to the independent sessions. It is a functional unit of the platform.
Recalculate historical chronology
Corrects the temporal sequence of a finished event without modifying its sports results.
Consult rankings and read indicators
Use Match and Player filters to calculate a ranking, then use Result filters to locate positions without changing them.
Create and manage circuits
A circuit groups related tournaments together without converting them into rounds of the same tournament.
Frequently asked questions
These answers condense the most important functional reading of the manual.
Daily operation according to your role
Identify player, organization and administration priorities.
Player Walkthrough
The player needs a platform that feels close, fast and understandable.
Organization tour
A club, federation or institutional profile not only organizes tournaments. It also builds community.
Tournament Manager Tour
The administrator lives the most intense part of the organized game.
Player questions
Quick responses to resume activity, read statuses and locate results.
Organization questions
Guidance for institutional identity, post of events and members.
Administrator questions
Frequent decisions about statuses, absences, corrections and competitive assembly.
Future lines
Growth lines are grouped here that help imagine where the platform can evolve over time.